Terms of Service

1. Acceptance of Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User", "Worker", or "Employer") and SkillLink Technologies Private Limited. By registering, browsing, posting jobs, or completing identity verifications on SkillLink, you agree to be bound by these Terms. If you do not agree, you must discontinue platform use immediately.

2. Eligibility & Account Responsibility

• Age Limit: You must be at least 18 years of age to register as a worker or employer. Child labor is strictly prohibited under Indian law.
• Phone OTP Authentication: Accounts are secured via your registered mobile number and SMS one-time password (OTP). You are responsible for maintaining confidentiality of your device and authentication sessions.
• Truthfulness: All submitted credentials, licences, certificates, and GST registrations must be accurate, authentic, and current.

3. Worker Charter & Conduct

• Voluntary Verification: Workers may choose to verify their identity (Level 1), trade licences (Level 2), police checks (Level 3), or skill videos (Level 4) to boost employer trust.
• No Agency Exploitation: Workers have the right to negotiate wages directly with employers. SkillLink does not withhold any portion of workers' compensation.
• Work Ethics: Workers agree to attend scheduled interviews punctually or provide advance notice. Continuous no-shows without justification may temporarily impact match visibility.

4. Employer Obligations & Compliance

• Minimum Wage & Statutory Compliance: Employers must offer wages compliant with relevant State Minimum Wages Acts and observe statutory occupational safety norms.
• Strict Anti-Extortion Policy: Employers and their representatives shall NOT solicit deposits, security bonds, uniform fees, or commissions from job seekers.
• Fair Hiring Practices: Candidates must be evaluated solely based on verified skills, experience, and trade competency without discrimination based on caste, religion, gender, or state of origin.

5. Commercial Subscriptions & Payments

• Employer Subscriptions: Employers access candidate contacts and automated matching via monthly or annual subscription plans (Starter, Small Business, Growing, Enterprise).
• Payment Processing: Transactions are handled securely through licensed Reserve Bank of India (RBI) authorized payment gateways (e.g. Razorpay). Prices are listed in Indian Rupees (INR) and are subject to 18% GST.
• Renewals: Subscriptions renew according to the chosen billing cycle unless cancelled prior to the renewal date.

6. Verification Standards & Fraud Prevention

SkillLink reserves the unilateral right to reject or revoke any verification badge, or suspend any user, if:

• An Aadhaar, PAN, GSTIN, or Udyam number fails mathematical checksum or regulatory validation.
• A user provides forged, altered, or impersonated identity documents.
• A dispute investigation uncovers wage default, worker harassment, or fraudulent job listings.

7. Limitation of Liability

SkillLink provides a technology platform for verified connection and credential validation. While we audit submitted documents and perform structural checks, SkillLink does not act as an employment agency or employer of record. We are not liable for direct on-site work disputes, contractual breaches, or damages arising outside the software platform.

8. Governing Law & Dispute Resolution

These Terms are governed by the laws of India. Any legal dispute, controversy, or claim arising out of these Terms shall be subject to the exclusive jurisdiction of the competent courts in Bengaluru, Karnataka, India.

9. Contact Us

For queries regarding these Terms of Service:
Legal Department, SkillLink Technologies Pvt. Ltd.
Email: legal@skilllink.in
Customer Support: 1800-754-5546